- 01Acceptance of these terms
- 02Eligibility and age
- 03Accounts and use of the App
- 04Description of the services
- 05Licence and acceptable use
- 06Intellectual property
- 07Purchases, fees, subscriptions and refunds
- 08Third-party services and advertising
- 09Disclaimers
- 10Limitation of liability
- 11Indemnity
- 12Termination
- 13Governing law and disputes
- 14International and export compliance
- 15App store terms prevail
- 16Changes to these terms
- 17Severability, entire agreement, assignment, waiver
- 18Contact us
1. Acceptance of these terms
These Terms of Service (the "Terms") form a binding agreement between you and Meihang Co., Limited, a company incorporated in the Hong Kong Special Administrative Region ("Meihang", "we", "us"), concerning your access to and use of the Website at meihangyx.com and the Meihang mobile management application distributed through the Apple App Store and Google Play (together, the "Services").
By creating an account, downloading or installing the App, or by using the Website or the App, you confirm that you have read, understood and agree to be bound by these Terms, our Privacy Policy, and any additional terms presented to you within the App. If you do not agree with any part of these Terms, you must not use the Services.
2. Eligibility and age
You must be at least 18 years of age, or the age of legal majority in the jurisdiction in which you reside, to create an account or to enter into a binding trading relationship with us. By using the Services you represent and warrant that you have reached that age.
Users who are below the age of legal majority may use the Services only with the prior consent of a parent or legal guardian who accepts these Terms on their behalf and who supervises their use. A parent or guardian who consents to the use of the Services on behalf of a minor accepts these Terms on that minor's behalf, and agrees to be bound by them.
3. Accounts and use of the App
Certain features require an account. You agree to provide accurate, current and complete information, to keep it updated, and to keep your credentials confidential. You are responsible for all activity that occurs under your account, and you must notify us immediately at support@meihangyx.com if you suspect unauthorised access.
The App is distributed to you through the Apple App Store and Google Play. Your use of the App is subject to the terms of those stores, and the App may be updated, modified or discontinued by us at any time. We may require an App version to be updated in order to maintain the security of the Services or to comply with store requirements.
We may implement limits on the number of devices associated with an account, on transaction volumes, or on the frequency of certain requests, where reasonably necessary to protect the Services and other users.
4. Description of the services
Meihang provides the following eight business lines. The scope of our business is: International trade, marketing consultancy, wholesale and import/export of general goods, supply chain support services.
- International trade — cross-border procurement, negotiation, trade terms and settlement between manufacturers and buyers.
- Marketing consultancy — market research, market entry studies, competitor mapping, pricing structure, channel strategy and campaign planning.
- Wholesale and import/export of general goods — sourcing, wholesale supply and distribution of consumer, industrial and daily-use general goods.
- Supply chain support services — order orchestration, stock planning, customs documentation and freight coordination.
- Cross-border sourcing and distribution — supplier qualification, sample approval, quality inspection and dispatch planning.
- Trade compliance and documentation — HS classification, certificates of origin, customs declarations and destination-market paperwork.
- Channel and retail operations — distributor management, wholesale account servicing and retail execution support.
- Logistics and order fulfilment — air, sea and ground routing, consolidation, last-mile handover and milestone tracking.
These services are also delivered through our mobile management application, published on Google Play and the Apple App Store, which provides real-time orders, inventory, supply chain tracking, a consulting dashboard, investment planning, and wholesale and retail management. Specific service terms, deliverables, timelines and charges are set out in the individual quotation, order form or service agreement we execute with you, which form part of the agreement between us.
5. Licence and acceptable use
Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable and limited licence to install and use the App and to access and use the Website for your internal business purposes during the term of these Terms.
You must not, and must not permit anyone else to:
- copy, modify, adapt, translate, reverse engineer, decompile, disassemble or create derivative works of the Website or the App, except to the extent that such restriction is prohibited by applicable law;
- rent, lease, lend, sell, sublicense, distribute or commercially exploit the Services, or use them to build a competing product;
- remove, obscure or alter any copyright, trademark, trade mark or other proprietary notice, or any consent or attribution required by an advertising platform or app store;
- attempt to gain unauthorised access to any part of the Services, to any account, or to any server or network connected to the Services, including by probing, scanning, testing or breach-testing without our prior written permission;
- use automated means, bots, scrapers or crawlers to extract data from the Services except as expressly permitted by us in writing;
- upload, transmit or publish any content that is unlawful, infringing, defamatory, threatening, obscene, or that infringes the rights or privacy of others;
- misrepresent your identity or authority, or interfere with the operation, security or availability of the Services;
- use the Services for any activity that breaches applicable sanctions, export-control or customs laws, or for any unlawful purpose;
- circumvent, disable or interfere with any advertising opt-out, consent signal, frequency capping or measurement feature of the App.
6. Intellectual property
The Website, the App, their names, logos, trade marks, user interface, design, text, graphics, software, database rights and all other content are owned by or licensed to Meihang and are protected by copyright, trade mark and other intellectual property laws. Except as expressly permitted in these Terms, we grant you no right to use any of them.
You retain all rights in the business information, product specifications and documents you submit to us. You grant us a non-exclusive, worldwide, royalty-free licence to use, copy, store, transmit and display that information to the extent necessary to provide the Services, to comply with our legal obligations, and to perform our trading and logistics operations on your behalf.
Third-party names, trade marks, app store badges, advertising platform names and other third-party content remain the property of their respective owners and are used solely to identify the relevant service or partner.
7. Purchases, fees, subscriptions and refunds
Fees for trading, consultancy, wholesale and supply chain services are as stated in the applicable quotation, invoice or service agreement, and are payable within the period specified there. Unless otherwise agreed in writing, you are responsible for all taxes, duties, customs charges, import levies and bank charges arising in connection with a transaction, except taxes imposed on our net income.
Any in-app subscription, premium feature or digital purchase is made through the Apple App Store or Google Play. Payment, billing, renewal, cancellation and refund for those purchases are handled by the relevant store in accordance with its own policies, and the store is the merchant of record. Apple's and Google's refund policies govern, and we generally cannot offer refunds for store-processed purchases; where a refund is granted by a store, we will reflect it in any account credit we owe you.
Service fees for consulting and trading engagements are non-refundable once work has commenced, except where we agree otherwise in writing or where the services are not provided as described.
8. Third-party services and advertising
The Services integrate with third-party providers, including app stores, hosting and cloud infrastructure providers, logistics and inspection partners, payment providers, and advertising networks. Their services are provided under their own terms, and we do not warrant the availability, accuracy or performance of any third-party service.
The App is supported by advertising. Third-party advertising SDKs are integrated, and those partners may collect device identifiers, advertising identifiers (IDFA and AAID), IP address and information about your interaction with the App in order to serve and measure advertising. The full list of advertising platforms, the purposes of processing and the available opt-out routes are set out in section 9 of our Privacy Policy.
Advertising is delivered in a number of formats, including app open ads, rewarded video ads, interstitial ads and banner ads. Advertising does not affect the availability of the trading features of the App, and you may disable personalised advertising through the controls described in our Privacy Policy.
9. Disclaimers
The Services are provided on an "as available" and "as is" basis. To the fullest extent permitted by applicable law, we disclaim all express, implied and statutory warranties, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, accuracy, availability and uninterrupted or error-free operation.
Information provided through the Services — including market intelligence, consulting output, exchange rate references, pricing indications, shipment milestone estimates and other content — is provided for general guidance only. It is not financial, legal, tax, customs or investment advice, and it does not create an advisory relationship. You remain responsible for your own commercial decisions, and for independently verifying any information before relying on it.
We do not warrant that the Services will be uninterrupted, error-free or free of vulnerabilities, that any information will be accurate or complete, or that the Services will be available in every jurisdiction. We may modify, suspend or discontinue any part of the Services at any time without notice.
10. Limitation of liability
To the maximum extent permitted by applicable law, and subject to the exclusions below, Meihang and its officers, employees, agents and affiliates are not liable for any loss arising out of or in connection with your use of or inability to use the Services, whether direct, indirect, incidental, special, exemplary or consequential, and whether arising in contract, tort (including negligence), statute or otherwise.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.
Where liability cannot be excluded, our total aggregate liability arising out of or in connection with the Services, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of the amount of fees paid by you to us under the applicable order or service agreement in the twelve months preceding the event giving rise to the claim, or the total amount of the shipment or order concerned.
We are not liable for indirect or consequential loss arising from trade decisions, market movements, exchange rate fluctuations, supply interruption, carrier or customs delay, or acts or omissions of manufacturers, suppliers, carriers, customs authorities or other third parties, except where caused by our own wilful misconduct or material breach of these Terms.
11. Indemnity
You agree to indemnify and hold harmless Meihang, its officers, employees and agents against any claim, demand, loss, liability, cost or expense (including reasonable legal fees) arising out of or connected with: your breach of these Terms; your violation of any applicable law or third-party right; your misuse of the Services; the goods, services or conduct you supply to us or through us; or any misrepresentation you make to a third party on our behalf.
We agree to indemnify you against third-party claims that use of the Services in accordance with these Terms infringes that third party's intellectual property rights, provided that you notify us promptly, permit us to control the defence of the claim, and do not settle it without our consent.
12. Termination
You may stop using the Services and close your account at any time by contacting support@meihangyx.com. Your access to the App is also subject to the app store's policies and may be suspended by Apple or Google independently of us.
We may suspend or terminate your access, or refuse any transaction, where we reasonably believe that: you have breached these Terms; you have provided information that is false, misleading or materially incomplete; continued performance would breach applicable sanctions, export-control or customs law; a payment is outstanding; or continued performance would cause us to breach a third-party right or legal obligation.
On termination we will, where practicable, export or make available your data for a reasonable period, and we will retain or delete it in accordance with the retention provisions in our Privacy Policy. Accrued payment obligations survive termination.
13. Governing law and disputes
These Terms and any dispute arising out of or in connection with them or with the Services are governed by the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Before commencing proceedings, you agree to attempt in good faith to resolve the dispute by direct negotiation with our business support team, within thirty days of the dispute arising. Any dispute that is not resolved in that period may be submitted to arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its then current arbitration rules, by a sole arbitrator, with the seat of arbitration in Hong Kong, the language of the arbitration being English. The arbitration award is final and binding on both parties.
Nothing in this clause prevents either party from seeking urgent injunctive or conservatory relief from a court of competent jurisdiction in Hong Kong, or from complying with any mandatory dispute resolution procedure required by applicable law.
14. International trade, sanctions and export compliance
Our trading and supply chain services are subject to the sanctions, export control, customs, customs valuation and product safety laws of Hong Kong, the origin and destination markets, and any other jurisdiction that applies to a transaction.
We may decline to arrange, or require additional information, documentation, licences or end-user statements in relation to any transaction, product, party, vessel or destination where we reasonably believe that participation would breach applicable law, or where a licence, permit or authorisation is required and has not been obtained. Where we decline for compliance reasons we will explain the reason so far as we are permitted to do so.
You confirm that you are not, and are not acting on behalf of, any party listed on a sanctions list; that you are not engaging in activity that would circumvent sanctions or export controls; and that you will provide accurate information about the end use and end user of any goods we handle on your behalf.
15. App store terms prevail
The App is downloaded and used through the Apple App Store and Google Play. Apple and Google act as the merchant of record for purchases made in the App, and their respective terms govern your purchase, download, licence, updates and use of the App, including the Apple App Store Review Guidelines and the Google Play Terms of Service and Developer Policy.
To the extent of any conflict between those store terms and these Terms in relation to the download, licensing, payment or in-app purchasing of the App, the store terms prevail. In all other respects, these Terms continue to apply to your use of the Services.
16. Changes to these terms
We may amend these Terms from time to time. The amended Terms take effect on publication to the Website and, where the change is material, on notification through the App or by email to the address on your account. If you do not accept the amended Terms, you should stop using the Services and may close your account. Continued use of the Services after the effective date of an amendment constitutes acceptance of the amended Terms.
17. Severability, entire agreement, assignment and waiver
Severability. If any provision of these Terms is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, severed. The remaining provisions continue in full force and effect.
Entire agreement. These Terms, together with our Privacy Policy and any order form, quotation or service agreement we execute with you, constitute the entire agreement between us in relation to the Services and supersede all prior discussions, representations and agreements, whether written or oral.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to a successor of the business or to an affiliate as part of a reorganisation, merger or sale of assets, on notice to you.
Waiver. No failure or delay by either party in exercising a right or remedy operates as a waiver of it, and no single or partial exercise prevents any further exercise of that or any other right or remedy.
Third-party rights. A person who is not a party to these Terms has no right to enforce any of them, except as expressly stated.
18. Contact us
For questions about these Terms, contact support@meihangyx.com. For matters relating to a key account, contact liaoyuhua@meihangyx.com.
Meihang Co., Limited
UNIT 98 OF FACTORY A, 1/F, UNION HING YIP FACTORY BUILDING, NO. 20 HING YIP STREET, KWUN TONG, HONG KONG
Website: meihangyx.com